Updated: 1 January 2026

Privacy Policy god33 — Malaysian Member Data Protection

Your privacy is our priority. Find out exactly how god33 collects, uses and protects every piece of personal information you entrust to us.

256-bit
SSL Encryption
0
Data Sold to Third Parties
24/7
Security Monitoring
100%
Data Stored Securely

At god33, we understand that your trust is the most valuable asset we hold. This Privacy Policy explains in detail how we collect, process, store and protect your personal information as a god33 platform member. This document applies to all users who access our platform through the website god33.fun or our mobile app.

By using the god33 platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform. We encourage you to read this document in full to understand your respective rights and responsibilities.

1

Introduction & Scope of Privacy Policy

God33 is an online gaming platform trusted by hundreds of thousands of members across Malaysia. We take data protection responsibilities very seriously and operate in accordance with internationally recognized data protection principles, including full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This Privacy Policy covers all your interactions with god33, including:

  • Member account registration and management.
  • Deposits, withdrawals and all financial transactions.
  • Use of games, Sports Betting and all products on the platform.
  • Communications with our customer support team via live chat or email.
  • Use of the god33 mobile app on iOS and Android devices.
  • Any information you provide during promotional campaigns or competitions.

We are committed to ensuring that every piece of personal information you provide to us is handled with the highest level of confidentiality and security, in line with the trust you place in us.

2

Information We Collect

To deliver the best service to you, god33 collects several categories of information. We only collect information that is strictly necessary and relevant for the stated purposes.

Data Category Data Examples Primary Purpose
Identity Information Full name, date of birth, identification card number Identity verification & KYC compliance
Contact Information Email address, phone number, residential address Account communications & customer support
Financial Information Bank account number, bank name, transaction history Deposit & withdrawal processing
Usage Data Game history, betting preferences, active session duration Product enhancement & responsible gaming
Technical Data IP address, device type, browser type, operating system Account security & fraud detection
Communication Data Live chat records, emails, support feedback Service quality improvement

god33 never request or store credit/debit card PIN numbers, online banking account passwords, or any sensitive information not directly related to the operation of our platform.

3

How We Use Your Data

Every piece of information we collect is used responsibly and only for legitimate purposes. Below is a detailed explanation of how god33 uses your personal data:

  • Account management: To create, verify, and manage your member account, including the identity verification (KYC) process required for regulatory compliance.
  • Transaction processing: To process deposits, withdrawals, and all financial transactions securely and accurately through approved payment providers.
  • Platform security: To detect, investigate, and prevent any fraudulent activity, money laundering, or security threats that may affect the platform and other members.
  • Customer support: To provide effective assistance and resolve any issues you encounter while using the god33 platform.
  • Service communication: To send you important notifications relating to your account, transactions, platform updates, and relevant security information.
  • Responsible gaming: To monitor gaming patterns and identify members who may need responsible gaming support, in line with god33's commitment to member well-being.
  • Marketing & promotions: To deliver offers, bonuses, and the latest promotional information — only if you have consented to receive marketing communications from us.
  • Legal compliance: To fulfill applicable legal and regulatory obligations, including reporting requirements to relevant authorities where necessary.

God33 will not use your data for any purpose not stated in this Privacy Policy without first obtaining your explicit consent.

4

Information Sharing with Third Parties

God33 does not sell, rent, or disclose your personal information to any third party for their own marketing purposes. However, in the course of operating our platform, there are certain situations where we need to share your information with the following parties:

  • Payment providers: Required transaction information is shared with approved payment providers such as FPX, Touch 'n Go, Boost and GrabPay solely for the purpose of processing your deposits and withdrawals.
  • Technology service providers: Companies that provide technical infrastructure, server hosting, and operational support services — all subject to strict confidentiality agreements.
  • Game providers: The minimum information required to manage your gaming session with third-party game providers within the god33 platform.
  • Legal authorities: When required by law, court order, or a valid request from the relevant authorities — god33 will disclose the necessary information.
  • Fraud investigation: In cases involving serious fraud or criminal activity, information may be shared with the relevant law enforcement agencies.

All third parties we work with are bound by strict data protection agreements. They are only permitted to use your information for purposes we have specified and may not use it for any other purpose.

5

Data Security & Protection Measures

The security of your data is god33's primary commitment. We continuously invest in the latest security technologies and procedures to ensure your information is always protected from any external threats.

  • 256-bit SSL Encryption: All data transmitted between your device and god33 servers is protected by 256-bit SSL/TLS encryption — the same security standard used by leading banking institutions worldwide.
  • Two-factor authentication (2FA): god33 provides a 2FA system for all member accounts. This additional security layer ensures only you can access your account, even if your password is compromised.
  • 24/7 Monitoring: Our security monitoring system operates around the clock to detect any suspicious activity or unauthorized access attempts in real time.
  • Secure data storage: All personal data is stored on servers protected by strict access controls, multi-layered firewalls and intrusion detection systems.
  • Periodic security audits: god33 conducts regular security testing and audits by independent security experts to ensure there are no vulnerabilities in our systems.
  • Financial data segregation: Sensitive financial data is stored in an isolated environment with stricter access controls compared to general data.

While we take every reasonable precaution, no system is 100% guaranteed. We therefore encourage you to take your own security measures, such as using a strong password and enabling the 2FA feature on your account.

6

Cookies & Tracking Technologies

God33 uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions properly. Cookies are small data files stored on your device when you visit our platform.

  • Essential cookies: Cookies required for core platform functions such as login session authentication and account security. These cookies cannot be disabled without affecting platform functionality.
  • Performance cookies: Used to collect information about how you use our platform, helping us identify areas for improvement and ensure optimal platform performance.
  • Functionality cookies: Allows the platform to remember your preferences such as language, display settings and login information for your convenience in future sessions.
  • Analytics cookies: Helps us understand aggregate user behaviour for product improvement purposes. This data is processed anonymously and cannot be linked to any specific individual.

You can manage your cookie settings through your internet browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the god33 platform.

7

Your Rights Over Your Personal Data

As a god33 member, you have certain rights regarding your personal data that we fully respect. The following are rights you may exercise at any time:

Right of Access

You have the right to request a copy of all personal information we hold about you at any time.

Right to Rectification

If any of your information is inaccurate or outdated, you have the right to request an immediate correction.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal data retention obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider.

Right to Restriction of Processing

You may request a restriction on the processing of your data in certain situations while an investigation or dispute is ongoing.

To exercise any of the above rights, please contact our privacy team via email at [email protected]. We will process your request within 30 calendar days from the date of receipt.

8

Data Retention & Deletion

God33 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.

  • Active account data: Retained for the duration of your active membership and up to five (5) years after account closure for legal compliance purposes.
  • Financial transaction records: Retained for seven (7) years in accordance with applicable accounting and anti-money laundering legal requirements in Malaysia.
  • Communication records: Retained for two (2) years after the last interaction for quality control and dispute resolution purposes.
  • Usage & analytics data: Stored in anonymised format for a maximum of three (3) years for platform performance analysis purposes.

Once the designated retention period has expired, your data will be securely deleted using methods that ensure it cannot be recovered.

9

Children's Privacy

God33 is a platform open exclusively to individuals aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.

If we find that we have collected information from someone under the age of 18 without proper age verification, we will take immediate steps to delete that information and close the relevant account. Any reports regarding this matter may be sent to us via our support email.

10

Privacy Policy Amendments

God33 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, regulatory requirements, or new technological developments. All amendments will be published on this page with a clear effective date.

  • For significant amendments, we will notify members via in-platform notifications or their registered email.
  • You are advised to review this page periodically to ensure you are always aware of the latest version of the Privacy Policy.
  • Your continued use of the god33 platform after any amendments are published constitutes your acceptance of the updated terms.
11

Contact Our Privacy Team

If you have any questions, concerns or wish to exercise your rights regarding your personal data, the god33 privacy team is ready to assist you.

  • Live Chat: Available 24 hours a day, 7 days a week directly through the god33 platform.
  • Email: [email protected] — we aim to respond within 24 business hours.
  • FAQ: Visit the FAQ us for answers to frequently asked questions about privacy.

We are committed to responding to all privacy-related enquiries transparently and in a timely manner. Your trust is the foundation of everything we do at god33.

Our Commitment

Why Your Data Is Safe with god33

We invest in the latest security technology and adhere to international standards to ensure your privacy is protected at every level.

256-bit SSL Encryption

All data transmitted between your device and god33 servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks to safeguard their customers' financial transactions.

Two-Factor Authentication

God33's 2FA system adds an extra layer of security to your account. Even if someone knows your password, they still cannot login without the verification code sent to your phone.

No Data Sales

God33 has never and will never sell your personal data to any third party for marketing purposes. Your data is used solely for platform operational purposes.

Real-Time Monitoring

God33's security monitoring system operates 24 hours a day, 7 days a week to detect any suspicious activity and respond immediately before any damage occurs.

Malaysia PDPA Compliance

God33 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data handling practices meet the required local legal standards.

Privacy Controls in Your Hands

Through your god33 account settings, you can manage your own privacy preferences — including marketing communication opt-ins, cookie management and requests related to your personal data.

🔒

Play with Peace of Mind — Your Data Is Always Safe

Join over 500,000 Malaysian members enjoying the best gaming experience at god33, with complete confidence that their privacy and personal data are always protected.

Bahasa Melayu